German Nursing Vocabulary Part IV: Telephone & Coordination Phrases
Estimated reading time: 3 minutes
In any hospital, clear phone communication is vital. Knowing German Nursing Telephone Phrases helps you coordinate with doctors, labs, other wards, and patients’ families smoothly. Mastering these expressions boosts your confidence and efficiency. Book a free trial class to practice real-life scenarios with our trainers!
Common Phrases for Answering Calls
- “Krankenhaus Musterstadt, Station A2, [Name] am Apparat. Wie kann ich Ihnen helfen?”
(Hospital Musterstadt, Ward A2, [Name] speaking. How can I help you?) - “Einen Moment bitte, ich verbinde Sie.”
(One moment please, I’ll connect you.) - “Könnten Sie bitte Ihren Namen wiederholen?”
(Could you please repeat your name?)
Calling Doctors or Other Departments
- “Guten Tag, hier spricht [Name] von Station B1. Ich möchte mit Dr. Schmidt sprechen.”
(Good day, this is [Name] from Ward B1. I’d like to speak to Dr. Schmidt.) - “Könnten Sie bitte einen Rückruf veranlassen?”
(Could you please arrange a callback?) - “Wir benötigen die Laborergebnisse für Frau/Herrn [Name].”
(We need the lab results for Ms./Mr. [Name].)
Coordinating Patient Transfers
- “Ich möchte einen Patiententransfer anmelden.”
(I’d like to arrange a patient transfer.) - “Wann ist ein Transport möglich?”
(When is transport possible?) - “Der Patient muss heute noch verlegt werden.”
(The patient must be transferred today.)
Leaving and Taking Messages
- “Kann ich eine Nachricht hinterlassen?”
(May I leave a message?) - “Bitte richten Sie aus, dass…”
(Please pass on that…) - “Ich habe die Nachricht aufgenommen.”
(I’ve noted the message.)
Clarifying and Confirming Information
- “Könnten Sie das bitte buchstabieren?”
(Could you please spell that?) - “Habe ich das richtig verstanden?”
(Did I understand that correctly?) - “Ich wiederhole zur Sicherheit: …”
(I’ll repeat it to be sure: …)
Handling Complaints or Difficult Calls
- “Es tut mir leid, ich verstehe Ihr Anliegen.”
(I’m sorry, I understand your concern.) - “Ich leite das sofort weiter.”
(I’ll forward that immediately.) - “Vielen Dank für Ihre Geduld.”
(Thank you for your patience.)
Summary
Mastering these German Nursing Telephone Phrases will help you handle calls more professionally. Clear phone coordination keeps hospitals running smoothly and builds trust with colleagues and families. Book a free trial class and improve your nursing German skills today!
FAQs
What are useful German phrases for nurses on the phone?
Common phrases include greetings, connecting calls, leaving messages, and confirming details politely.
How can I practice German telephone phrases for nursing?
Practice with role-plays or join a course like ours to simulate real hospital calls.
Where can I learn more about nursing in Germany?
Check our Nursing in Germany guide for detailed info.
Is telephone German different in hospitals?
Hospital calls use polite, clear language and standard phrases for clarity and safety.
For related information, read about Ausbildung in Germany or start with German A1. For official nursing programs, see DAAD.
Related Posts
Everyday Life in Germany: A Guide for Expats and Visitors
German Nursing Vocabulary – Part V: Shift Handover & Reporting Phrases